This agreement is a contract between you and NonFiction Marketing Sdn Bhd (including mobile client) on the use of this website service and other related matters. Please read and fully understand it, which constitutes a legal document binding on both parties. By using this website, you expressly agree on all the articles of this agreement. Otherwise, you can still browse the contents, but cannot enjoy our services.
Article 1 confirmation and acceptance of terms of service
This website, domain name: theflowerknows.com, isowned and operated by the owner NonFiction Marketing Sdn Bhd. You should carefully read this service agreement (hereinafter referred to as the “agreement”) before using this website. When you use this website to participate in new product pre-sale, lottery, real name certification, old for new and other activities, please pay attention to the terms and regulations of these activities or services.
After carefully reading and fully understanding, you confirm that: if you click anywhere on the website (including mobile client) to agree to the service agreement or use the services on the website other than browsing, this Agreement constitutes a legal document binding on both parties and takes effect immediately.
If you represent yourself, you confirm that you have reached the age of 18, and have full capacity for civil rights and civil conduct, and can independently bear legal liabilities.If you do not meet the above conditions, you need to use the services provided by this website in the company of your legal guardian, otherwise this website will not be able to provide services to you, so you must bear the corresponding liability for compensation for the losses caused to this website or the third party.
If you use this website on behalf of your company, you confirm that you have obtained the legal written authorization of your company to use this website. If you do not meet the above conditions, this website will not be able to provide services to you. If any loss is caused to the website or the third party, you shall bear the corresponding liability for compensation.
Article 2 network service
To visit or use this website, you must provide your own internet access equipment and bear all costs of this service, including but not limited to network access fee, mobile traffic fee, and etc. When it comes to the use of any third-party services, you should also comply with the third-party service guidelines and related fees. The website owner has the right to adjust, change and suspend the website service within the scope permitted by law for any reason such as its own business decision and maintenance needs, which you fully recognize and will not claim any related compensation.
Article 3 user information
1.Once you have successfully registered as a member of this website, you will be given a user name and a password. Please take good care of your user name and password to ensure their security. You need to bear the loss caused by improper storage. If you find any unauthorized use of your account or possible security vulnerability on this website, please inform us immediately.
2.In order to protect your personal rights and interests, please do not use simple passwords in the form of birthday, name, repeated or consecutive letters and numbers, and do not inform others of the password.
3.When you use mobile phone number registration, password reset, real name authentication, mobile phone binding and other website services, you must keep the verification code sent by this website strictly confidential, and you shall bear the loss caused by the leakage of the verification code.
4.When you apply to become a member of this website, you should provide the website with true, accurate, complete, legal and effective user information. When your personal information changes, you should inform this website in time to update. If the personal information you provide is not true, accurate or complete, you shall bear the responsibility and consequences caused by it, and we reserves the right to refuse serving you and delete your user account permitted by law.
Article 4 network security
1.The management and operation of this website take place in Guangdong Province of the people’s Republic of China, and the products and services sold only conform to the laws and regulations of China. Although the website can be accessed and our products can be purchased all over the world, not all functions, products or services discussed, mentioned, supplied or provided can be obtained by users in all geographical locations. The website reserves the right to exclude services / products provided to some countries and regions, such as of remote and inconvenient transportation, in wars and special situations.
If you purchase goods or services through this website, but want to use them in countries or regions other than China, you should know that the goods or services you purchase from this website do not necessarily conform to the laws or technical specifications of your location. Your continued use of this website means that you voluntarily submit your personal information to us, and you are responsible for complying with local laws and regulations when using the products or services purchased from this website.
2.You are not allowed to use this website for any illegal or prohibited purpose, and you are not allowed to use this website and its contents to violate the legitimate rights and interests of other organizations or individuals.
3.You may not attempt to access any content of this website or use any service of this website without authorization through illegal invasion, password cracking or any other illegal means. You are not allowed to track, reverse search, crack or decipher any customer’s information of this website, including but not limited to those of any Perfect Diary account not owned by you. You are not allowed to violate any network security mechanism or authentication measures of this website or link to this website, and you are not allowed to detect, scan or test any network weakness of this website or connect to this website. You are not allowed to launch any form of network attack to this website and spread viruses, zombies and Trojans within or through this website. You agree not to use any device, software or program to interfere with or attempt to interfere with the normal operation of the website or any transaction conducted on the website, or interfere with or attempt to interfere with the use of the website by others. You shall not take any action to store unreasonable or disproportionate amounts of data on the website infrastructure, system or network, or on the system or network linked to the website.
4.This website may contain links from other independent third-party websites, which are only provided for the convenience of visitors to this website. This website does not provide any express or implied guarantee for the content, service, information, etc. of the link, and such link shall not be deemed as the recommendation, approval or authorization of this website for the link.
5.The network connection between you and this website, the security and confidentiality of data transmission are affected by the technology adopted by you and the telecommunication operators you use, or other external factors other than this website, although this website adopts prudent internal security management system and operation process and technical measures to prevent computer virus and network attack, network intrusion and other behaviors endangering network security, the information and data you send to this website are still likely to be intercepted by others. This website cannot fully guarantee the network connection between you and this website, the security and confidentiality of data transmission.
Article 5 privacy protection
Article 6 obligations of users
1.You must abide by the national laws and regulations when using this website. You promise that you will never send or disseminate information that violates the national laws and regulations or is vulgar through this website. Such information includes but is not limited to:
1) Opposing the basic principles established by the constitution;
2) Endangering national security, divulging state secrets, subverting state power, undermining national unity, damaging national honor and interests;
3) Inciting national hatred or discrimination and undermining national unity;
4) Those who undermine the state’s religious policies and propagate heresy and feudal superstition;
5) Spreading rumors, disturbing social order and destroying social stability;
6) Spreading obscenity, pornography, gambling, violence, murder, terror or abetting a crime;
7) Intimidating, insulting, attacking or slandering others and infringing upon the legitimate rights and interests of others;
8) Using this website to engage in money laundering, stealing business secrets, stealing personal information and other illegal criminal activities;
9) Infringing other’s intellectual property rights, such as copyright or trademark rights etc. and other legitimate rights;
10) With other content prohibited by laws and administrative regulations.
2.If you violate the above provisions, we can take measures such as warning, correction within a time limit, suspension of service, cancellation of order, prohibition of transaction, closing your account, permanent prohibition of registration, etc. according to the situation of the case; and if cause loss to the website or any third party, you shall compensate according to law. If your act constitutes a crime, we have the right to inform and assist the government departments to investigate and deal with it.
Article 7 commodity information and price
1.The product or service information of this website may change at any time. The text expression and picture effect in this website page may be modified and adjusted in real time. No special notice may be given to such changes and adjustments. The commodity specification parameters, function descriptions, parts information, inventory, limited purchase quantity and other commodity information displayed in this website will be as accurate and detailed as possible and match with the actual product information. However, the quantity of commodity information on this website is extremely large and subject to the Internet technology (such as cache delay, etc.), product batch and real-time change of production and supply, there is possibility of delay or error in some information. You confirm that you know and understand this situation, and will not pursue the relevant responsibilities. Error correction is welcome in this website, and some rewards will be given to the error correction person according to the situation.
2.This website clearly marks the price of the goods, but you should understand and agree that the price information of the goods on this website may change at any time, so the transaction price of the goods must be subject to the price when you submit the order for settlement. At the same time, although we will try our best to ensure the accuracy of the price of the goods on the website, there may still be some wrong prices statement. For the goods with obvious wrong prices, the website reserves the right not to confirm or cancel the corresponding orders.
3. You agree to bear the tax when the value of the ordered products is over the amount of the recipient country’s postal package tax exemption.
Article 8 basic rules for order establishment and performance
When you place an order, please confirm the name, model, color, price, quantity, specification, consignee’s name, telephone number, detailed address and other information of the purchased goods carefully. For the performance of the order, the parties agree as follows:
Establishment of the contract: when you purchase goods or services from the website on behalf of an individual for personal consumption, or purchase goods or services from the enterprise channel of the website on behalf of an entity, after you submit the order online and pay the full amount successfully, the sales contract on the goods or services between the website or the third party merchant and you is established.Before the establishment of the sales contract with you, you or this website and the third-party merchants in the mall have the right to cancel the orders of relevant commodities.
Although the website tries its best to meet the needs of all users and make reasonable commercial efforts to ensure the supply of goods, due to production, logistics, third-party supply and other factors, the website cannot guarantee that the inventory information of goods can be accurately provided at any time or the goods you wish to purchase in the order submitted by you (especially the reserved goods or the goods that have been put on the market) will be available.Before the establishment of the contract, the expected delivery or arrival information displayed on this website is only the reference information provided by the manufacturer to this website at that time. After the establishment of the contract, this website will send your goods according to the actual supply and logistics situation.If you think the delivery deadline is too long, you can cancel the order at any time before notifying you of the delivery on this website. If the manufacturer is unable to supply goods to this website, this website will inform you to cancel the order. After the order is cancelled, the website will return the money you have paid without interest in time.
For some hot sale goods in shortage, wemay require you to pay a certain amount of deposit to book and ask you to pay the balance within a certain period of time. Either you or us have the right to cancel the reservation before receiving your full payment. The deposit you have paid will be returned to your payment account without interest at the time of cancellation. For customized products, the customized product rules shall prevail.
After the order is generated, you (the orderer) can contact this website to modify the delivery time and address, but this website does not guarantee that it can be modified successfully. For the modified order, you need to bear the additional logistics and storage costs.
In order to protect the security of your account information, if you need to deal with the order related issues, you can complete the identity verification by logging in your account or contacting customer service.
Article 9 batch resale and abnormal order handling are prohibited
1.This website is only for end users. If you are not an end-user, please do not place any order to purchase goods or services. We don’t allow mass resale. Mass resale refers to the act of buying the goods from this website in bulk and reselling them to the direct customers (the cumulative 10 pieces for the same item under the same account is deemed as mass purchase).You agree and confirm that you will strictly abide by the relevant provisions of “no volume resale” of this website. If you violate this provision, we may take measures including but not limited to cancellation of orders, prohibition of transactions, deletion of your account, and etc. Users who violate the rules shall pay 30% of the order amount as penalty to the website, and the website reserves the right to investigate the legal liability of users who violate the rules.
2.You agree and confirm that the website has the right to unilaterally refund the original way to the payer’s account and cancel the order in case of any of the following situations before the goods are delivered or signed in:
1) The order is generated in an abnormal process, including but not limited to illegal participation in purchase restriction activities, destruction of order generation procedures by illegal software, etc;
2) After the order is generated, there is a dispute or dispute due to the user’s account ownership, the parties cannot reach an agreement on the dispute, and this website receives the relevant vouchers;
3) After the order is generated, the orderer or payer raises an objection to the transaction, and the website receives relevant vouchers;
4) After the order is generated, there is evidence to make the website believe that the order has disputes or other illegal situations;
5) The subscriber’s user account violates the purchase restriction regulations, or orders through multiple user accounts within a period of time. Although a single account does not violate the purchase restriction regulations, the financial payment account number, receiving address, order IP address, contact number, etc. of the order determine that the actual purchaser is or is closely related to this person, and the total purchase quantity of multiple orders is in violation of mass purchase restriction provisions;
6) Other circumstances deemed by this website as purchasing by improper means.
Article 10 distribution
1.The order is delivered in the order of payment, and the expected delivery time may change before and after the payment is completed. The estimated delivery time is calculated according to the information of commodity supply and inventory, which may cause deviation due to many factors. The same or similar receiving address, contact information, payment account and order of the same consignee may not be delivered at the same time.
2.In order to deliver goods quickly and accurately, you need to fill in detailed and accurate information such as the name of the consignee, the telephone number of the consignee and the receiving address, and keep the communication tools unblocked. Please check the received goods in time after receiving the goods. If you find any problems, please contact us within 24 hours. If the consignee’s name, telephone number, receiving address or other information filled in by you are wrong, resulting in the delivery of the goods to the consignee who is not your intention, you shall bear the loss caused thereby.
If the order is delayed or unable to be delivered due to the following circumstances, this website will not bear the responsibility of delivery and can cancel the order:
1) The receiving information you provide is not true, accurate or complete;
2) The goods are delivered to the receiving address but no one sign the package;
3) When the consignee cannot be contacted, such as the consignee’s phone doesn’t work or no one answers the phone;
4) It is caused by the third party or force majeure, such as natural disasters, traffic restrictions, riots, sudden wars, etc.
Article 11 user comments and submission information
Due to the real name system requirements of laws and regulations, you need to log in your account or pass other authentication before you can comment. You can upload pictures, comment, put forward opinions and other contents on this website, provided that the contents are not illegal, obscene, threatening, defamatory, invasion of privacy, infringement of intellectual property rights and other violations of laws and regulations or other forms of harm, infringement to third parties or arousing public disgust, and do not include software viruses, political propaganda, commercial solicitation or any form of Junk mail. This website has the right to save, edit, delete these contents and inform or assist the government departments to investigate and deal with the illegal deeds. At the same time, you agree that due to some technical reasons that beyond control, the information you release on this website may fail to be saved, be delayed and failed to be revealed, but you will not require this website to take responsibility for this.
Article 12 lottery
1.In order to give feedback to users, we will launch various lottery activities regularly or irregularly. In order to maintain the fairness of the draw and protect the rights and interests of ordinary consumers, you promise that if you use other person’s account to participate in the draw or use other improper means to swipe the prize, we may cancel your qualification for winning the prize and investigate your full legal responsibility. You will be liable for the loss of this website caused by your behavior.
2.Due to the timeliness of the lottery and prize distribution, you agree and confirm that if the winner fails to provide the prize distribution address on time or the prize cannot be delivered on time due to other user’s reasons, you will be deemed to automatically give up the prize collection qualification.
Article 13 ownership and intellectual property
1.You understand and voluntarily promise that the property rights of any form of information content (including but not limited to customer evaluation, customer consultation, various topic articles and other information content) you actively publish on this website will be voluntarily and irrevocably authorized to Guangzhou Yiyan Cosmetics Co., Ltd. and its affiliate companies for commercial use, and you agree we can for reasonable purpose, such as business operation and publicity, sublicense others the above rights.
We Guangzhou Yiyan Cosmetics Co., Ltd.has the copyright and other legal rights of all contents and resources of this website, which is protected by law, and has the right to modify this Agreement and the contents of this website from time to time.
3.The intellectual property rights or relevant rights and interests of any text, picture, software, sound, video, chart, music and other contents displayed by this website are owned by this website or its licensors. Without the authorization of the relevant obligee, you shall not copy, use, link or otherwise dispose of or use all or part of these contents in any form. The intellectual property rights or interests of the relevant obligees shall not be infringed in any form.
Article 14 liability and limitation
1.This website provides you with legal goods and services, but you shall bear the responsibility and risk for using the website. Except as otherwise expressly provided in this agreement, this website does not make any implied statement or warranty (unless otherwise provided by law) for the information, content, materials, products (including software) or services on this website.
This website will try to ensure the timeliness, security and accuracy of the service, but we do not guarantee that the service will meet the requirements of each user, nor that the service will not be interrupted. In order to ensure the normal operation of the website, we may carry out regular or emergency maintenance. In case of service interruption caused by the above circumstances, this website shall not be liable for damages.
You understand that any loss, liability or injury caused by power signal interruption, expression deviation, operation error, network failure, network interruption, computer virus, unintentional or non-gross negligence, artificial damage or any unauthorized access, tampering or use cannot be completely avoided, and you will not pursue the responsibility of this website.
2.Except as otherwise provided by law, you understand that in no case will this website be liable for any indirect or punitive damages, including loss of anticipated or indirect benefits or data loss, even if this website has been informed of the possibility or actual occurrence of such damages and their severity. In any case, the liability of the website to you includes but is not limited to the contract, guarantee, tort and other liabilities, which shall not exceed the amount of your order.
For any request, loss, liability, claim or expense (including but not limited to attorney’s fee, notarization fee, etc.) raised by any third party to the website due to your improper use of the website, you agree to compensate NonFiction Marketing Sdn Bhd and its affiliated companies for the loss in accordance with the laws.
Article 15 agreement renewal and user’s attention obligation
According to the changes of national laws and regulations and the needs of website operation, the website has the right to modify the terms of this agreement from time to time, and publicize according to the requirements of national laws and regulations. The amended agreement will take effect after publicity and replace the original agreement. You should pay attention to and read the latest version of the agreement and website announcement from time to time. If you do not agree to the updated new agreement, you can stop using the website service immediately. If you continue to use the website services, you will be deemed to fully agree to the updated agreement. If any article of this agreement is judged by judicial or administrative authorities to be invalid or unenforceable for any reason, such article shall be deemed to be separable and shall not affect the validity and enforceability of any remaining articles.
Article 16 applicable laws and dispute settlement
This agreement is signed in Haizhu District, Guangzhou City, Guangdong Province, People’s Republic of China. The establishment, effectiveness, performance, interpretation and dispute settlement of this Agreement shall be governed by the laws of the People’s Republic of China.You agree that in case of any dispute or controversy between you and this website, it shall be settled through friendly negotiation first. If the negotiation fails, you agree to submit the dispute to the people’s court with jurisdiction in the place where the agreement is signed.
This statement shall take effect as of the date of renewal.
Latest update date: 6 / 09 / 2020.